![]() ![]() If anyone reaches out with a ticking clock - “send us this information quickly or your account will be lost forever” - be on guard. If you’re panicking, pause: Criminals fish for emotional reactions and thrive when their victims feel vulnerable.Then, log in to your account in a fresh browser window by typing in and changing your password. Respond promptly to Facebook security updates: If you receive an email from Facebook saying there’s been suspicious activity on your account, use the “this wasn’t me” button to report it (make sure it’s really from Facebook first and check the link before clicking). ![]() Use your browser to navigate to the Facebook homepage and log in there, instead. Be suspicious of links: If you click a link and it opens a Facebook log-in page, don’t type in your credentials.The only place you’ll ever share them is the Facebook website or app when logging in. Never share your password or codes: Facebook will never text, email or call you to ask for your log-in information or the two-factor authentication code.Contact them another way to ask if it is real. Trust no one: If you get a message from anyone - a friend, family member or official sounding stranger - asking for help, security codes, money or personal information, do not reply.This is not necessary for the vast majority of casual Facebook users. A small dongle you carry on you at all times like the kind made by Yubico, a security key needs to be plugged into or tapped on the device you’re trying to log in on. Security keys: Instead of using a text message or smartphone app, this option will let you authenticate your identity with a physical security key.Using an app instead of text protects you from a serious but uncommon type of hack called a SIM swap. We recommend downloading a free, reputable authentication app like Twilio’s Authy or Google Authenticator ( iOS, Android). Authentication app: This works similar to the text option, but you will open a third-party app to get the numeric code instead of a message.This is the simplest option and a huge improvement over just a log-in email and password alone. Text message (SMS): Facebook will text a number to your phone that you have to enter into the website or Facebook app when you log in, after you enter your password. ![]()
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